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85pct of KLIA arrivals clear immigration checks in under 25 minutes

PARLIAMENT | Over 85 percent of the immigration inspection and clearance process for arriving passengers or travellers at the Kuala Lumpur International Airport (KLIA) can be completed in less than 25 minutes.

Home Minister Saifuddin Nasution Ismail said that based on the performance report of the Smart Q system, which uses the Internet of Things technology and Airport Quality of Service (QOS), the arrival process at the airport achieved its target of a short waiting period.

However, he explained that there were incidents of overcrowding... 


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