It has been proposed that immigration officers stationed at Kuala Lumpur International Airport (KLIA) Terminal 1 and Terminal 2 should be prohibited from using mobile phones while on duty to prevent a recurrence of “counter setting” syndicates, which allow foreign nationals to enter the country through “special counter lanes”.

MACC chief commissioner Azam Baki said this is among the suggested key improvements the Immigration Department must implement.

He added that there is also a need for...