Former Penang chief minister Lim Guan Eng has urged the state water authority to improve its crisis management and contingency planning to reduce the impact of sudden water cuts.

"The recent breakdown in water supply in many parts of Penang island has caused misery to hundreds of thousands of consumers.

"This is the third time that consumers in Penang face sudden water cuts over the last year. The Penang Water Supply Corporation (PBAPP) CEO and his team will need to work hard to...