The government’s proposal to end Touch 'n Go’s (TnG) monopoly in the public transport fare and toll collection payment system has been described as a rational move to create healthy competition and offer users added options.

Universiti Kuala Lumpur (UniKL) Business School economics analyst Aimi Zulhazmi Abdul Rashid said having more service providers, besides TnG, is welcomed. He expects the move to resolve congestion at toll plazas.

“Having competition will...