Mohd Haikal Azman, who first started using his haircutting skills on his family members, never expected that extending this service to the homeless can be a memorable and rewarding experience.

Although he was nervous when he first met the group, the 22-year-old student of Universiti Pendidikan Sultan Idris (UPSI) said his anxiety disappeared when the homeless expressed their gratitude to him.

Haikal said it was...