A chalet and homestay operator was up to her waist in the flood that also hit Janda Baik in Bentong, near Kuantan, before climbing up to the ceiling of her house to save herself and her family last Saturday.

Nor Azian Sapian Suri, 51, recalled that the water level on the ground suddenly rose and therefore she, her husband and two of their children could not escape in time through the door in the harrowing incident that night...