The i-Citra initiative is designed for members to withdraw their savings primarily from Account 2 as the facility is already set up for members to access it for specific needs such as paying for home loans, medical expenses, and education fees, according to the Employees Provident Fund (EPF).

Its CEO Amir Hamzah Azizan said all members below the age of 55 are eligible to apply for i-Citra, which allows them to withdraw up to a maximum of RM5,000 subject to their total combined balance in both Account 1 and 2.

The approved withdrawal amount will be paid for...