Incidents of the MySejahtera app pushing back vaccination appointments without reason, some at the last minute, have caused confusion and frustration among Malaysians, especially those whose elderly parents were affected.

A nurse at a private hospital in Malacca, who wanted to be known as Sharon, said she was looking forward to bringing her 80-year-old father for his Covid-19 vaccine appointment.

She said she received a text message last Friday (May 21) reminding her about the Monday (May 24) appointment at the Dewan Tun Ali vaccine distribution centre (PPV) in Bukit Katil.

She then realised...