In a country with modern plumbing and facilities, having a water well when you also have a washing machine might seem out of place.

But for residents in Kelantan, having a water well makes a lot of difference whenever there is a water disruption - which they say can be quite frequent.

A raw water pipe leakage in Kampung Pulai Chondong, Machang, had disrupted the water supply for 32,000 households in Machang, Pasir Putih, and Kota Bharu.

For those living in modern housing that rely...