Members of the public can now find out more about the process involved in income tax administration by the Inland Revenue Board (IRB) by downloading the 'Taxpayer Roadmap' on IRB’s official portal.

The guide contains a summary of IRB's procedures and processes in terms of tax law, audit process, appeal, collection and litigation procedures, the IRB said in a statement it released yesterday.

"It was developed to assure and enhance the taxpayer's confidence on the transparency of every action taken by the IRB.

"The IRB Taxpayer Roadmap also helps the IRB officers know the parameters and relationship of their duties with other officers, thus facilitating the monitoring of the status of their tasks and improving their service delivery," the statement said.

The Taxpayer Roadmap, launched by Finance Minister Lim Guan Eng last Jan 13, will also be available at IRB service counters.

- Bernama