Terengganu will become the first state in Peninsular Malaysia to implement integrated water billing with Indah Water Konsortium Sdn Bhd (IWK) next month.

Water, Land and Natural Resources Minister Xavier Jayakumar said the integrated billing would start from Jan 1 with the first bill issued in March, involving 20,661 customer accounts for premises using connected sewerage service.

“Its implementation will improve the management and efficiency of the water and sewerage industries besides supporting the objective of the government towards integrating water and sewerage services in future," he said in a statement today after the signing of a Terengganu Integrated Water and Sewerage Billing Implementation Agreement between IWK and Syarikat Air Terengganu Sdn Bhd (Satu).

“It is to facilitate consumers to make payment in one bill.” 

IWK was represented by its CEO M Narendran, while Satu CEO Atemin Sulong signed on behalf of the company.

Also present at the ceremony was Terengganu Menteri Besar Ahmad Samsuri Mokhtar.

At the same time, the ministry also hoped water operators in other states would adopt similar integrated billing.

So far, IWK had cooperated with Labuan Water Supply Department (JBAL) and as of September this year, IWK sewerage bill collection with JBAL has reached 91.6 percent. — Bernama