IkeaA advises customers who have a Patrull Klamma or a Patrull Smidig pressure mounted safety gate that these models are not to be used at the top of a staircase.

The Patrull Klamma or Patrull Smidig pressure mounted safety gates are safe to use in a doorway between rooms or at the bottom of a staircase.

Ikea has received reports where the friction between the wall and the pressure mounted safety gate has been insufficient to hold the gate in its intended position.

In addition, the lower metal bar could constitute a tripping hazard. If the gate is mounted at the top of a staircase this poses a fall hazard and risk of injury.

There have been three reports identified where children have been injured as a result of falling downwards on stairs. No incidents of injury reported in Malaysia.

Customers who wish to keep their Patrull Klamma or Patrull Smidig safety gate for use in a doorway between rooms or at the bottom of a staircase can contact the Ikea store to receive an updated user instructions and new adhesive warning labels to put on their safety gate, free of charge.

Customer who wish to return their Patrull Klamma or Patrull Smidig safety gate with date stamp 1510 (YYWW year-week) or prior, are welcome to the Ikea store to return it for a full refund.

Any Patrull safety gate extension unit may also be returned for a full refund. Proof of purchase (receipt) is not required to obtain the refund.

Patrull Klamma and Patrull Smidig safety gates have been sold in Ikea Malaysia since September 1st 2005.

For more information, please contact Ikea Customer Relations at 603-7726 7777.

Identifying marks and location

A permanent label is attached to the metal bar at the bottom of the safety gate containing product information.

The date stamp (YYWW) is also found on this label as indicated in photo.

We apologise for any inconvenience this may cause, however safety is always a top

priority for Ikea.