Counter framing
First, there must be a counter-framing to effectively neutralise the escalating tension.
Ethno-religious agitators would seek every opportunity to maintain conspiracy theories that Malay Muslims are constantly offended by ethnic minorities, and that forgiveness is a sign of weakness.
They would not stop with KK Mart. After the convenience store, they would look for the next evidence that Muslims are offended.
The counter-framing, which is forgiveness, has to steal the...