COMMENT | Household products are essential items that consumers use every day, such as appliances, furniture, electronics and clothing.

However, many of these products are not designed to last long or are difficult and expensive to repair. This leads to a lot of waste, environmental damage and consumer dissatisfaction.

In Malaysia, the Consumer Protection Act 1999 (CPA 1999) is the main legislation that governs consumer rights and remedies in relation to goods and services.

However, the CPA 1999 has some limitations...