COMMENT | My medical insurance was purchased in September 2002.

Having paid a total of RM16,800 by the time I discovered I had cancer of the prostate in 2014, I was shocked to discover that, under this policy, outpatient treatment was limited to only RM10,000 for a whole lifespan!

Unless hospitalised for cancer treatment, radiotherapy was considered a form of outpatient treatment. The treatment took less than an hour, after that, the patient would be allowed to go back home.

If I had opted for hospitalisation, in order for me to claim insurance, it would have been a total of 20 nights staying in the hospital.

Initial answers

Both my insurance agent and the customer service manager confirmed that under...