LEADERSHIP | To attain peak performance at the workplace, managers must learn how to do the right things right with and through other people.

The basic managerial functions are planning, organising, leading and controlling. Based upon my consulting and training experiences over three decades, there are eight common managerial errors.

1. Know-it-all attitude

Many managers are guilty of adopting the “know-it-all” attitude. I have come across bosses who insist on being right despite all the facts being against them.

There are others who turn a deaf ear to suggestions from subordinates and insist on things being done their way. Such an attitude not only demonstrates lack of emotional maturity but also results in the loss of credibility on the part of the manager.

Managers must realise that it pays to listen and learn from subordinates because they know their jobs best. Managers must also be humble enough to admit mistakes and take appropriate action to rectify the situation.

Employees must be encouraged to provide constructive criticism without fear of any negative consequences. Organisations can do away with “yes-men” who are the greatest enemy of...