Finexus is accelerating the shift towards a digital cashless economy by enabling Tao Bin Smart Robotic Barista vending machines across Klang Valley and Penang with seamless cashless payment technology.
Hence, with Finexus-enabled payments, customers can now conveniently enjoy their favourite Tao Bin beverages now at key locations like universities, banks, and medical centres, using Visa, Mastercard, and MyDebit cards, as well as DuitNow QR, or Alipay+ QR codes.
Image above: Clement Loh, Group CEO of Finexus
Clement Loh, Group CEO of Finexus, stated, “With over 20 years of expertise as an accredited payment processor, we are proud to support Tao Bin's cashless payments, especially when vending machine customers are found to spend 55% more with cashless options compared to cash.”
"We also remain dedicated to providing a secure, reliable, and efficient payment experience. Our data centres are certified with PCI DSS Level 1, Tier III, and ISO 27001, ensuring bank-grade security to protect sensitive payment information."
Tao Bin Introducing Cashless Smart Robotic Barista
Tao Bin is often recognised for its "Smart Robotic Barista" machines, which combine convenience with high-quality drink options in a fully automated format. There are over 7,000 machines deployed all over Thailand, and they are now available in Malaysia. It is the only AI-powered vending machine in Malaysia offering more than 235 drink choices using premium ingredients such as 100% Arabica beans, and reverse osmosis (RO) water to ensure high drink quality and consistency across all locations.
Moti Uttam, Chief Technology and Operations Officer of Tao Bin Malaysia, expressed excitement about the new partnership with Finexus, “We are thrilled to collaborate with Finexus to introduce 100% cashless payment options across all our Smart Robotic Barista vending machines, offering a seamless and enhanced experience for our customers.”
He further emphasised the company’s growth aspirations, “This partnership marks just the beginning. We look forward to expanding our network and working with more business partners throughout Malaysia to deploy additional machines, bringing high-quality Smart Robotic beverages to even more Malaysians.”
Highlighting the strategic advantage of their vending solutions, Johnson Fung, the CEO of Tao Bin Malaysia commented, “Tao Bin Smart Robotic Baristas are designed to occupy minimal space—just one square meter—making them ideal for high-traffic areas like offices, residential zones, transport hubs, factories, malls, and hotels. Their compact footprint ensures they fit seamlessly into diverse environments while delivering top-tier service 24/7 every day.”
Global Vending Machine Trends Versus Malaysia
Following the global trend of rising vending machines, Malaysia vending machines market is expected to grow at a rapid pace from 2023 till 2029. This growth is particularly evident in the food and beverage (F&B) segment, followed by daily necessities.
Factors driving the F&B vending machines in Malaysia are the increased preference for on-the-go dining solutions, 24/7 availability, and easy accessibility without the hassle of crowded stores.
As for payment methods, the global vending machine market has witnessed a marked shift towards going cashless, with around 67% of purchases in 2022 being made using cashless payment options.
In line with these trends, many vending operators in Malaysia are also adopting cashless and touchless vending machines, especially driven by shifts in consumer behaviour following the pandemic.
Looking ahead, smart innovations such as AI-driven personalisation, real-time inventory management, and eco-friendly designs are set to revolutionise the vending machine market in Malaysia.
Notably, the Malaysian government has also capitalised on this trend by setting an ambitious target to procure 5,000 vending machines to create income-generating opportunities, with 100 machines already operational as of July last year.
Finexus and Tao Bin Envision a Cashless Society
This partnership underscores the shared commitment of both Finexus and Tao Bin to advancing a fully cashless society for businesses and consumers alike.
Clement Loh stated, “With a skilled 400-strong technology professionals, we are proud to support our customers' payment innovations. As part of our commitment, we have installed a Tao Bin Robotic Barista Vending Machine at our office to conduct thorough employee testing prior to its market launch.”
For more information, visit Finexus and Tao Bin Malaysia.
This content is provided by Finexus Sdn Bhd.
The views expressed here are those of the author/contributor and do not necessarily represent the views of Malaysiakini.
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