The ongoing pandemic, coupled with the consistent four-digit mark of daily Covid-19 cases, had inevitably tuned down the excitement surrounding the recent peak season of Christmas, Chinese New Year and Valentine's Day.
Even so, Malaysians made the best of the situation by embracing digital habits such as virtual reunions, online shopping, e-angpow and capitalising on-demand deliveries to connect with commodities that matter to them.
The pandemic spurs these changes in consumer behaviour. The onus is on businesses to step up to the plate to keep up with the trend. Adopting digital solutions such as e-commerce platform and cashless payment system is imperative for SMEs to pivot from playing defence to chasing growth.
Not forgetting digitalised logistics solutions, which have been proven to fuel businesses' relevance and competitiveness. Lalamove's track record from December 2020 to February 2021, which coincided with the peak season, is an excellent example of this reality.
With an active fleet of 15,000 delivery partners and trusted by 100,000 active consumers and SMEs, Lalamove had been able to ride the waves of heightened demand for festival merchandises and goods during the peak season.
This demand sentiment was put on full display in January 2021, where the growing anticipation for Chinese New Year and Valentine's Day led to half a million fulfilled deliveries from Lalamove's end.
The rose in delivery demand came from the verticals of F&B, automotive parts, eCommerce, wholesale and retail.
The numbers are equally encouraging in late 2020. Since December 2020, Lalamove saw a 30% increase in demand for large scale and bulk deliveries from SMEs that specialise in wholesale and packaging. This demand was swiftly met with Lalamove's fleet of 4 x 4 trucks, vans, 1-ton lorries and 3-ton lorries.
With the increasing awareness of on-demand large scale deliveries among SMEs, Lalamove remains optimistic about its place in the greater Malaysian logistics landscape.
True to Lalamove's marching tune of on-demand service, SMEs and consumers have been attracted to Lalamove's pay-per-use scheme. This flexible scheme provides SMEs with cost-efficient delivery service without having their hands tied to long-term contracts that are prevalent with traditional courier companies.
Apart from flexible payment, SMEs are also drawn to Lalamove due to the latter's expertise in dispensing scalable and faster deliveries. Lalamove's comprehensive fleet of bikes, cars, vans, 4 x 4 trucks and lorries lends the ease of scalability for deliveries of varying size and volume.
Furthermore, the ability to instantly initiate a delivery journey to the customers' doorsteps is a perfect solution to address the appetite for faster deliveries, a primary trait of tech-savvy modern consumers.
On top of its interstate delivery service from Klang Valley, Lalamove is revving its engines to provide on-demand delivery services to Johoreans and Penangites in the coming months. The company is also adding more value to SMEs that trade temperature-sensitive goods with its recently launched cold truck service back in December 2020.
For more information, please visit the Lalamove website or download the app. Get a 99% discount (capped at RM6) with Lalamove delivery by applying the coupon code "LALAMK6" before 10 March 2021. Terms and conditions apply.
