KINIBIZ Question marks have arisen over why AirAsia Bhd was forced to delay or cancel multiple flights out of KLIA2 over Monday and yesterday, which left hundreds of passengers stranded at the low-cost terminal.
AirAsia founder and group chief executive officer Tony Fernandes told the New Straits Times ( NST ) that the delays and cancellations were due to a dozen pilots falling sick with the flu.
He said: “There was a flu epidemic in AirAsia and 12 pilots called in sick. So, no choice."
An AirAsia spokesperson later told the NST that 13 pilots had called in sick.
In a press statement today, the airline said: “AirAsia confirms that several flights have been disrupted due to operational requirements. AirAsia is working towards a resolution to ensure all guests enjoy a smooth journey.
“All affected guests are being informed accordingly and necessary assistance is being provided. AirAsia sincerely apologises for the inconvenience caused.”
A source within AirAsia, however, suggested that 13 pilots falling ill at the same time was not sheer bad luck and said that it was in fact a mass show of displeasure from the pilots to management.
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