The National Union of Bank Employees (NUBE) had accused doctors of violating patients' secrecy confidentiality through various press releases on 13 July 2009.

Doctors are always faced with many dilemmas, when attending to patients at their clinics or hospitals, through a third party payer (TPP) mechanism. While we all have a duty and responsibility to attend to patients, with the strictest confidentiality, there are also reality bites which dictate that they have to abide by certain technical requirements.

One of these, is to complete insurance forms or Managed Care Organisation (MCO) forms, sometimes even before any medical consultation can begin. Oftentimes, there's also more forms to fill, post treatment or during treatment, estimations of costs, etc when complications or prolonged stay is anticipated.